*Last Updated: June 20, 2025*

## 1. Introduction

Welcome to the EUROPECARGLOGISTICS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε. (“we,” “our,” or “Company”) privacy policy. This privacy policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website [www.europecargologistics.com](http://www.europecargologistics.com).

When you use our website, you trust us with your information. We are committed to protecting your privacy and ensuring the security of your personal data. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

## 2. Information We Collect

### 2.1 Information You Provide to Us

When you interact with our website, we may collect the following information that you provide directly:
– **Contact Information**: Name, email address, postal address, phone number, and other similar contact data when you contact us or request information.
– **Business Information**: If you are a business client, we may collect business name, business address, business email, and similar business contact information.
– **Communication Content**: Information you provide when you communicate with us through forms, email, or other methods.

### 2.2 Information We Automatically Collect

When you visit our website, we may automatically collect certain information about your device and usage:
– **Device Information**: IP address, browser type and version, operating system, and other technical information.
– **Usage Data**: Pages visited, time spent on pages, links clicked, and other information about how you interact with our website.
– **Cookies and Similar Technologies**: We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy section.

## 3. How We Use Your Information

We use the information we collect for various purposes, including:

– To provide, maintain, and improve our services
– To respond to your inquiries, comments, or questions
– To communicate with you about our services, including updates or changes
– To understand how users interact with our website and improve user experience
– To detect, prevent, and address technical issues or security threats
– To comply with legal obligations
– For other business purposes, such as data analysis, identifying usage trends, and enhancing our website

## 4. How We Share Your Information

We may share your information with:

– **Service Providers**: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
– **Legal Requirements**: When required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, privacy, safety, or property, and that of our customers or others.
– **Business Transfers**: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

## 5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

– **Access**: You may request a copy of the personal information we hold about you.
– **Correction**: You can ask us to correct inaccurate or incomplete personal information.
– **Deletion**: You can ask us to delete your personal information in certain circumstances.
– **Restriction**: You can ask us to restrict the processing of your personal information.
– **Data Portability**: You can ask us to provide your personal information in a structured, commonly used, and machine-readable format.
– **Objection**: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

## 6. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website.

### 6.1 Types of Cookies We Use

– **Essential Cookies**: These are necessary for the website to function properly.
– **Analytical/Performance Cookies**: These allow us to recognize and count the number of visitors and see how visitors move around our website.
– **Functionality Cookies**: These enable the website to provide enhanced functionality and personalization.
– **Targeting/Advertising Cookies**: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

### 6.2 Managing Cookies

Most web browsers allow you to manage cookies through browser settings. You can:
– Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
– Delete cookies by selecting the appropriate option in your browser settings.

Please note that blocking or deleting cookies may impact your experience on our website, as some features may not function properly.

## 7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

## 8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

## 9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information.

## 10. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

## 11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

## 12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

**EUROPECARGLOGISTICS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.**
Address: Ilioupoleos 12, Oreokastro 570 13, Thessaloniki, 57013, Greece
Phone: +306931817813
Email: [email protected]
Website: www.europecargologistics.com